Legal notice


Legal Notice (Commercial Disclosure)

Seller / Distributor

BUNGUBOX Co., Ltd.

Representative

Kaoru Yamagishi

Address

Room 801, Kinkado Building, 1-2-3 Kanda Sarugakucho, Chiyoda-ku, Tokyo, 101-0064, Japan

Phone Number

03-5577-7388

Email Address

info@bungubox.pro

Support Hours

12:00 – 18:00 Japan Standard Time (Closed on Wednesdays)

Selling Price

Prices are as indicated on each product's details page.

Delivery Timeline

Items will be shipped within 5 days of placing the order.

Payment Methods and Timing

  • Credit Card & PayPal: Payment is finalized at the time of order placement.

  • Bank Transfer (Only for Japanese domestic orders): Items will be shipped as soon as the bank transfer/payment is verified.

Return Window

           7 days

Refund Policy

  • Returns: We accept returns for unused items only, provided you contact us within 7 days of arrival. The customer is responsible for the return shipping costs.

  • Exchanges: In principle, we do not accept exchanges unless the product is defective.

  • Cancellations: For cancellations requested after the item has been shipped, a refund will be issued minus the cost of shipping.

Return Shipping Policy

Please contact us within 7 days of the product's shipment date.

Return Shipping Fees

  • If the product is defective, BUNGUBOX will cover the shipping costs.

  • For all other reasons, shipping costs are the sole responsibility of the customer.

Return Mailing Address

BUNGUBOX Co., Ltd.

Room 801, Kinkado Building, 1-2-3 Kanda Sarugakucho, Chiyoda-ku, Tokyo, 101-0064, Japan